Standard Services
Hourly Rate
 
 
Depot Service
 
Basic Rate (per hour), minimum 1/2-hr
$109.00


 
On-Line / On-Phone Support
 
Basic Rate (per hour), minimum 1/4-hr
$109.00


 
On-Site Service Call
 
Basic Rate (per hour), minimum 1/2-hr
$119.00


 
Pick-Up / Delivery Charge
 
(per trip, when applicable)
$20.00


 

Special Depot Services
Flat Fee
 
 
Bench Diagnostics
$69.00
Includes:  Suggested repairs, updates and enhancements will be assessed and reported to owner.  One-Half of this fee will be applied to services authorized by owner.
 
 
 
Data Back-Up/Restore  
$79.00
 
Includes the Following Folders:   Documents, Favorites, Desktop, Downloads, Contacts, Pictures, Scans, Videos, accounting data and others (as specified by the owner)
 
 
 
Tune-Up - Residential Systems
$109.00
Includes:  Several scans are run to remove malware of all kinds (virus, spyware, adware, rootkits ...). All Windows updates. Cleanup of Systray, Taskbar, Desktop, Start-Menu... lots more!
 
 
 
System Prep  
$129.00
Includes:   License validation and Registration. Configuration of: SysTray, TaskBar, Desktop, Start-Menu, IE, Explorer, msconfig, Firewall and Security. Download and install all Windows Updates. Install, configure and update antivirus, antispyware, Reader, FlashPlayer, Shockwave, Java, iTunes, Earth-Google and LogMeIn remote support software.
Does Not Include:  loading any user application software or utilities. Such services can be performed at prevailing rates, shown above.
 
 
 
Wipe-N-ReLoad  
$169.00
Includes:  Backup user data (when possible) Format harddrive Install Windows Install, update and configure antivirus Download and install all available Windows updates and existing hardware drivers. Configure SysTray, TaskBar, Desktop, Start-Menu, msconfig, Firewall, Security, IE and Explorer. Download and install Reader, FlashPlayer, ShockWave, Java, Earth-Google, iTunes, QuickTime and LogMeIn remote support software.
Does Not Include:  loading any user application software or utilities. Such services can be performed at prevailing rates, shown above.
 
 

 

Pre-Paid Services
Discount Rate
 
 
Block Of Service Hours
 
This saves 10% to 25% off regular hourly rates.  The purchased hours can be used for 12-months for on-site, depot, phone or remote services, Monday thru Friday, 9-am to 5-pm.  
 
10-Hour Block
save 10%
20-Hour Block
save 15%
30-Hour Block
save 20%
40-Hour Block
save 25%
More Than 40-Hour Block
call for quote